Communication management includes developing corporate communication strategies, making internal and external directives and keeping a check on the flow of information, including the online information portal.
It defines the process of information flow to get the and answers of some basic yet important question like , which information needs to be flowed , who needs the information and when is the information needed . Keeping this question in view communication process is developed.
Communication Management Process:
The communication management process is a complex process yet a vital one. Information is considered to the most valuable asset of the company, if a company loses this information it can create havoc for that company so the first step of the communication process is to see what information is to be conveyed to the stake holders. The second step is to make the information available in the timely manner to the stakeholders so they can work efficiently and effectively .the third step is performance reporting so that the stake holders can make better decisions, it includes status reports, progress measurement, and forecasting. The final step of the process is to manage the stake holder information so that the expectations are met and issues are resolved.
Corporate Communication Strategy:
Corporate mission strategy also works on some specific purposes. First objective is to keep ensuring that communication is an integral part of our strategic planning framework. Effective communication is key part of organization business and strategically improvised communication techniques can make this business even better. Then comes the measurement of public confidence and customer satisfaction level.
If you are making effective strategies than you may have the information about the customer satisfaction level and how to achieve it .corporate communication strategy also focuses on the broader community engagement and work place diversity so that very aspect is covered and handled with creativity. one more objective of corporate communication and promotion strategy is to deliver community safety camp gains so that people are made aware and understanding is improved to know the change of behavior of the customer so that the strategies are improvised according to customer and engaging them becomes easy.
Maintaining an internal framework of communication is also a vital factor that let the work force believe that the company value them with this information and it also keeps them motivated to a certain level . But this factor also has some risk, keeping the internal frame tight is the key factor so that only trusted employees are given the information that is vital for the company otherwise it can be misused and lead to many issues. So the ultimate solution for information leakage control is to empower the communication channels and after carefully examining the lop holes, the passages for communication should be conserved accordingly.